Neptune pH Probe
Neptune pH Probe
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Product Description
Product Description
Neptune pH Probe
Neptune pH Probe is a double-junction replacement pH probe for compatible Neptune Apex aquarium controller systems, calcium reactors, and additional monitored tanks.
Double-Junction pH Monitoring for Apex Systems
Reliable pH monitoring is important for reef aquariums, planted systems, calcium reactors, kalkwasser dosing, and advanced aquarium control. This Neptune pH probe can replace a worn probe or add another pH monitoring point through a compatible Apex system or PM1 module.
Neptune pH Probe Features
- Double-junction pH probe for compatible Neptune Apex systems
- Useful as a replacement pH probe or for adding another pH monitoring location
- Suitable for aquarium pH monitoring and calcium reactor pH monitoring where compatible
- Works with compatible Apex pH ports and PM1 probe modules
- Supports Apex Fusion graphs, alerts, and control logic through compatible hardware
- Helps track pH trends related to photosynthesis, dosing, CO2, aeration, kalkwasser, and calcium reactor operation
- Recommended replacement interval is about 18 months under Neptune guidance
pH Probe Specifications
- Product type: pH probe
- Probe type: Double junction
- Measurement use: Aquarium or calcium reactor pH monitoring
- Compatibility: Compatible Apex pH port or PM1 module where supported
- Replacement guidance: About every 18 months
- Calibration solution: Sold separately unless included with another package
- Common applications: Reef tanks, freshwater systems, calcium reactors, kalkwasser monitoring, and additional aquarium systems
Compatibility and Use Notes
This probe requires a compatible Neptune pH input or PM1 module. pH accuracy depends on proper calibration, stable placement, probe condition, and regular maintenance. Do not allow the probe tip to dry out, and avoid placing the probe where bubbles, salt creep, or electrical interference can affect readings.
Setup Directions
Connect the pH probe to the compatible Apex pH input, calibrate it using the proper pH calibration solutions, then place it in a stable high-flow area or calcium reactor probe port as appropriate. Allow the reading to stabilize before setting alerts or using pH for control logic, and replace the probe when readings become slow, unstable, or past normal service life.
What's Included
- One Neptune pH Probe
Shipping Info
Shipping Info
FREE SHIPPING OVER $119!*
- does not apply to livestock -
$11.99 FLAT RATE FOR LESS THAN $119.00 - CANADA WIDE!
*EXCEPTIONS:
- Any heavy or bulky items will incur a 100% charge of the actual shipping cost (valid for both Canada and the US). Heavy bulky items include (but are not limited to): salt, dry rock, sand, chillers, sumps, aquariums, stands, and some filter media.
- Frozen or perishable food can only be shipped via UPS Express. We have discounted the express shipping of these items to help the hobbyist out.
- Livestock is covered by a different shipping policy. To view the policy and further information regarding shipping livestock, click here.
GENERAL NOTES:
- We always make our best effort to ship your order via the carrier chosen during the check-out process; however, for some multi-piece shipments and/or remote destinations, we must reserve the right to use another carrier at our discretion (and without prior notice). If you require notice of any changes made to the carrier, please mention it in the special instructions during check-out.
- Upon request, we will ship your dry goods as per your specifications (courier, airlines, on your account, etc.).
- Quoted rates are the carriers live discounted shipping rates after adjusting for any/all shipping promotions.
Returns / Exchanges
Returns / Exchanges
Return Policy — Aquarium Equipment & Supplies
- All returns and/or exchanges must be made within 30 days of receipt of product.
- Before returning or exchanging any goods, you must contact J&L Aquatics to obtain a Return Merchandise Authorization (RMA). Items returned without prior authorization will be declined.
- Returned items must be unused, in original packaging, in as-new condition, and in perfect sellable condition. All returns are subject to inspection upon receipt.
- A 15% restocking fee applies to all online returns. This fee includes the cost of outbound shipping.
- Customer is responsible for return shipping costs on standard returns.
- Order cancellations made before shipping are not subject to a restocking fee.
Non-Returnable Items
- Special order items
- Clearance / final sale items
- Open box items
Regular sale items (non-clearance) are returnable within the 30-day return window, subject to our standard return conditions.
Defective, Warranty & DOA Items
- If you receive an item that is defective, not working, or dead on arrival (DOA), please contact us as soon as possible.
- Confirmed defective and warranty returns have no restocking fee and no Affirm fee. Customer does not pay return shipping — J&L Aquatics will provide a prepaid return label.
- All defective claims are subject to inspection. Items showing signs of customer damage, improper installation, or misuse are not covered under warranty.
Carrier Damage & Lost in Transit
- If your order arrives damaged by the carrier or is lost in transit, please contact us right away with:Photos of the damaged product (if applicable)Photos of the damaged box/packaging (if applicable)A description of the issue
- Important — Do not throw out any packaging! Please keep all original packaging, boxes, and packing materials. These are required to process your claim. Discarding packaging may affect our ability to resolve your claim.
High-Value Items ($100+)
- For items valued at $100 or more, customers must provide a return tracking number before a replacement will be shipped.
Affirm & Financing Orders
- Affirm or similar financing orders that are cancelled or returned in-store are subject to a 5% service charge. This covers the processing fee charged to us by the financing provider.
- The Affirm service charge does not apply to confirmed defective or warranty returns.
J&L Aquatics strives to maintain the lowest prices economically possible. In most cases we have the lowest price in the Canadian marketplace, but in the rare occasion that we do not, please feel free to contact us at 604-444-1161 or through e-mail to discuss an opportunity to price match.
