Neptune Apex 1Link Module
Neptune Apex 1Link Module
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Product Description
Product Description
Neptune Apex 1Link Module
Neptune 1LINK Easy, one-click installation!
Overview
The WAV is the first of a line of aquarium products from Neptune Systems that will use a completely new interface. While many in the aquarium world continue to embrace wireless technologies for interconnectivity, we have decided to go the other direction - a wire.
Wireless connectivity from your smartphone or tablet to your Apex (or other controller) is completely logical - and we embrace that. However, wireless used for the interconnecting of devices within the confines of common aquariums (that are mostly less than 6' long) is not only unnecessary, but it reduces reliability.
Our philosophy is that when distances are measured in a few feet, wireless is a solution looking for a problem. And ironically, wireless really does not save wires. You still need to use a wire to get power to the devices anyway. And let's not forget configuration - wireless devices require syncing, endless button presses and arcane steps to get them to connect up - hopefully with you and not your neighbor.
Finally for all this "benefit", you as the consumer get the added cost of this wireless technology that must be baked into the price of every device you buy. So after much study of the problem, our answer is 1LINK.
It is called 1LINK because there is one power supply, one module (for up to three 1LINK devices), and a one-click-connection of a wire that carries not only the power for the device, but two-way communication from it to your Apex. Setup is simply click and go.
Less wires, less configuration headaches, and best of all, less cost to you as a consumer!
Shipping Info
Shipping Info
FREE SHIPPING OVER $119!*
- does not apply to livestock -
$11.99 FLAT RATE FOR LESS THAN $119.00 - CANADA WIDE!
*EXCEPTIONS:
- Any heavy or bulky items will incur a 100% charge of the actual shipping cost (valid for both Canada and the US). Heavy bulky items include (but are not limited to): salt, dry rock, sand, chillers, sumps, aquariums, stands, and some filter media.
- Frozen or perishable food can only be shipped via UPS Express. We have discounted the express shipping of these items to help the hobbyist out.
- Livestock is covered by a different shipping policy. To view the policy and further information regarding shipping livestock, click here.
GENERAL NOTES:
- We always make our best effort to ship your order via the carrier chosen during the check-out process; however, for some multi-piece shipments and/or remote destinations, we must reserve the right to use another carrier at our discretion (and without prior notice). If you require notice of any changes made to the carrier, please mention it in the special instructions during check-out.
- Upon request, we will ship your dry goods as per your specifications (courier, airlines, on your account, etc.).
- Quoted rates are the carriers live discounted shipping rates after adjusting for any/all shipping promotions.
Returns / Exchanges
Returns / Exchanges
Return Policy — Aquarium Equipment & Supplies
- All returns and/or exchanges must be made within 30 days of receipt of product.
- Before returning or exchanging any goods, you must contact J&L Aquatics to obtain a Return Merchandise Authorization (RMA). Items returned without prior authorization will be declined.
- Returned items must be unused, in original packaging, in as-new condition, and in perfect sellable condition. All returns are subject to inspection upon receipt.
- A 15% restocking fee applies to all online returns. This fee includes the cost of outbound shipping.
- Customer is responsible for return shipping costs on standard returns.
- Order cancellations made before shipping are not subject to a restocking fee.
Non-Returnable Items
- Special order items
- Clearance / final sale items
- Open box items
Regular sale items (non-clearance) are returnable within the 30-day return window, subject to our standard return conditions.
Defective, Warranty & DOA Items
- If you receive an item that is defective, not working, or dead on arrival (DOA), please contact us as soon as possible.
- Confirmed defective and warranty returns have no restocking fee and no Affirm fee. Customer does not pay return shipping — J&L Aquatics will provide a prepaid return label.
- All defective claims are subject to inspection. Items showing signs of customer damage, improper installation, or misuse are not covered under warranty.
Carrier Damage & Lost in Transit
- If your order arrives damaged by the carrier or is lost in transit, please contact us right away with:Photos of the damaged product (if applicable)Photos of the damaged box/packaging (if applicable)A description of the issue
- Important — Do not throw out any packaging! Please keep all original packaging, boxes, and packing materials. These are required to process your claim. Discarding packaging may affect our ability to resolve your claim.
High-Value Items ($100+)
- For items valued at $100 or more, customers must provide a return tracking number before a replacement will be shipped.
Affirm & Financing Orders
- Affirm or similar financing orders that are cancelled or returned in-store are subject to a 5% service charge. This covers the processing fee charged to us by the financing provider.
- The Affirm service charge does not apply to confirmed defective or warranty returns.
J&L Aquatics strives to maintain the lowest prices economically possible. In most cases we have the lowest price in the Canadian marketplace, but in the rare occasion that we do not, please feel free to contact us at 604-444-1161 or through e-mail to discuss an opportunity to price match.
